Every question,
answered honestly.

Most businesses go live within 48 hours of signup. Our onboarding team handles everything — number forwarding, AI voice training, script customization. You provide basic business info and we do the rest.

No. We use call forwarding — your existing number stays the same. Calls forward to our system when you're unavailable, after hours, or always (depending on your setup preference). Your clients keep calling the same number they always have.

Basic business information: your services, pricing ranges, service area, hours, and any specific scripts or intake questions you want the AI to use. Most of this fits on a short questionnaire we send you during signup.

Yes, anytime. You can submit script changes via email or your dashboard. Changes go live within 24 hours. Seasonal updates, new services, pricing changes — all handled.

You choose. Many clients use a branded AI persona ("Hi, this is Alex from [Your Company]"). Others prefer to be transparent upfront. Either approach works — we help you decide based on your industry and customer expectations.

Very natural. Our voices use advanced neural text-to-speech with natural speech patterns, appropriate pacing, and conversational responses. Most callers can't tell — but we never claim the AI is human if directly asked.

The AI transfers the call to you or a team member in real time. You set the transfer rules — emergency situations, specific request types, or any time you want to take over. The caller never gets dropped.

Yes, on our Growth plan. We integrate with Google Calendar, Outlook, and popular scheduling tools. The AI can offer available slots, confirm bookings, and send calendar invites — all in the same call.

We train the AI to recognize emergency keywords specific to your industry — burst pipes, gas leaks, chest pain, etc. When detected, it immediately routes to your emergency line or provides appropriate guidance. You define what qualifies as an emergency.

No long-term contracts. You subscribe month-to-month and can cancel anytime with 30 days notice. We offer a 30-day money-back guarantee on your first month's subscription if you're not satisfied.

The setup fee covers onboarding, AI voice training specific to your industry and business, custom script development, phone system integration, testing, and a dedicated launch session with our team. This is one-time, not recurring.

Both plans include unlimited inbound calls under a fair-use policy — there are no per-call fees. Typical usage runs around 500 calls a month on the Growth plan and 2,000 on Pro; we only reach out in the rare case volume is dramatically above normal.

Yes — pay annually and receive two months free (equivalent to ~17% off). Contact us to set up annual billing.

Calls are recorded for transcription and quality purposes. Call recording laws vary by state. In two-party consent states (including California), we include a disclosure at the start of each call. Our compliance team reviews your setup to ensure you're covered.

We offer a Business Associate Agreement (BAA) for medical clients. Our infrastructure meets HIPAA technical safeguard requirements for PHI handling during calls. Contact us to review compliance requirements for your specific use case.

You do. Call recordings, transcripts, and lead data belong to your business. We do not sell or share your data with third parties. We do not use your call data to train AI models for other customers.